Völkl Skis 05/06

1. Where are Völkl skis made?
Since 1923, Völkl has manufactured skis in Straubing, Germany. Straubing is a Bavarian town about an hour's drive north of Munich. Though we recently built a state-of-the-art production facility in Straubing, the original factory is still in use as the Völkl World Logistics Center.

2. Who is Völkl Sport America?
Located in New Hampshire, Völkl Sport America is the importer and distributor of Völkl products in the United States. We are a subsidiary of Völkl International. K2 Corporation of Carlsbad, California owns both Völkl Sport America and Völkl International. K2 trades under the ticker symbol KTO.

3. Does Völkl produce or distribute other products?
Yes, Völkl manufactures Tennis Racquets, Snowboards, and Ski Wear.

4. Where can I purchase Völkl Skis?
There are approximately 800 Authorized Völkl Retailers in the United States. To find the authorized Völkl dealer in your area, please enter your zip code in the Dealer Locator at the top of this page.

5. Can I order directly from this site?
Unfortunately, no. Völkl Sport America is only a wholesale distributor. You'll need to visit an authorized Völkl dealer to purchase the latest gear.

6. Are Völkl retailers authorized to sell online?
Yes, some of them are. However, if you choose to make an online purchase of Völkl skis, please make certain that the seller is an Authorized Völkl Retailer in the USA. Please understand that purchasing Völkl skis from outside the United States or through an auction website will void warranty coverage.

7. Where can I demo Völkl Skis?
There are many demo events across the country in the early season. Virtually all of these events occur between late November and early January. Unfortunately, because many of these events are not scheduled until reliable snow conditions exist, it is impossible to list an accurate demo schedule here.
Our suggestion is to contact the Völkl dealer nearest to where you are planning on skiing. Chances are good that they will know of any upcoming demo events.

8. What is Völkl's Warranty Policy?
Völkl Warrany Policy

9. How do I return a Völkl product for warranty evaluation?
If you think you have a warranty problem, please return the skis to an authorized Völkl dealer with a copy of the purchase receipt. The original dealer is always the best choice. The dealer will handle the return for you.

10. How do I choose the proper ski size?
We recommend sizing skis with the "use your head" method. The key to this rule is simplicity. For type 1 (novice) skier, size the skis with the tip approximately chin height. For type 2 (intermediate), use approximately nose height. Type 3 (expert) skiers will be sized correctly when the ski tip is at forehead height. There are only a few exceptions to be aware of, such as expert skiers looking for a race fit or powder specific skis. For best sizing, its best to consult your authorized Völkl dealer.

11. Where can I get information on older Völkl Ski models?
Your local retailer is the best source of information about present and past products. The 2004/2005 version of www.volkl.com is still active is still active and you can check it out here 04/05 Skis. For older skis, please contact us with your question and we will answer it as best we can.

12. What are the "factory specs" for Völkl Skis?
The factory specs of all adult Völkl models are the same. We finish the skis with a 2° side edge bevel and a 1° bevel on the base edge.
Unless the base edge is severely damaged, do not base file the ski until it has been freshly stone ground. Doing so will only increase the base bevel and you will sacrifice performance. Base bevels should be set using standard flat filing technique. After finishing the base edge, the side edge should be tuned using a 2° file guide.

13. Where can I get some Völkl stickers?
If you have some free space to sport the company colors, just mail us an envelope with a return self-addressed, stamped envelope inside it. We'll send your envelope back to you stuffed with stickers. Thanks for the support and just send it to:
Völkl Sport America
ATTN: Stickers
19 Technology Drive
West Lebanon, NH 03784